Support

Your Equipment 

Changing the Dispenser Bottles

Do not remove the bottle cap. Simply remove the paper seal from the cap and place the bottle on the dispenser with the cap on it. You can also remove a bottle from the dispenser and the cap will re-seal without any spill or leak.

Equipment Service and Support

Your Crystal Springs water dispenser is supported as part of your service. If your equipment is leaking, not heating or cooling properly, making unusual noises, or otherwise not working as expected, please contact our office. We will help troubleshoot the issue and arrange service or replacement when needed.

Call us at 831-423-8956 or use the contact form below to request assistance.

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Change When You Need It

Contracts should never lock you into a service you don’t want – especially when your needs change.  We want you to know that you can change, add, and adjust your services anytime, or even skip a delivery if necessary.

Simply give us a call or log in to your account.

Getting Started

The only delivery that you actually need to be present for is the initial installation. After that, you can make arrangements with your delivery driver to leave refilled bottles in a location that you designate for future water deliveries. Just don't forget to leave your empty bottles out to avoid bottle deposit charges.

Included with your initial set-up of your service will be a delivery schedule. The schedule indicates your delivery dates for the remainder of the year. If you do not have your schedule, our office will be happy to send you a replacement.

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Get Your Crystal Springs Water Now!

Call us at 831-423-8956 or contact us online