7 Tips on Choosing a Water Delivery Service for Your Home or Office

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Image of smiling bottled water delivery courier in red t-shirt

Do you know how clean the water is at your home or office? The sad truth is that most people do not even think about the quality or purity of the water they drink, especially when it comes straight from the tap.

According to a recent survey, over 70% of Americans drink tap water – but more than half have no idea whether it is contaminated or clean. Nineteen percent say they do not drink enough water every day because they don’t trust the purity.

For this reason, it is best to source your supply from a water delivery service that provides clean, safe, and delicious drinking water in your home or office. Choosing the best water delivery service is an important decision – so you need to find the best company to fulfill your needs.

Here are some tips to help you find a water delivery service for home or work to keep you, your family, and co-workers well-hydrated every single day.

Identify the Reasons You Need This Service

First, you should narrow down the reasons you want a water delivery service to find the business that services these needs best. One of the main reasons people choose a water delivery service is due to convenience. You can eliminate the time it takes to go to the store and buy cases of water. Plus, there is no need to lug those heavy bottles around.

But there are other reasons you may want to choose a water delivery service for the office or your home.

For instance, you may be concerned about the type of water you are drinking and the purity level. Choosing the best water delivery service for you may depend on the kind of water you can have delivered, whether it be fresh spring, ultra-purified, or even sparkling.

Money may be a deciding factor for choosing a water delivery service. You want to be sure that you find a company that fits your budget or has flexible pricing plans, so you have the right amount delivered.

Another thing to keep in mind is whether or not you will require a water dispenser. This can be great to keep in the kitchen or office breakroom. Plus, some even come with heating and cooling capabilities built-in. Many water delivery companies will let you buy or lease a dispenser once you select a delivery service plan.

Consider Flexibility Versus Scheduled Refills

You must find a delivery service that meets your needs in terms of how often you need water refills.

It may be more convenient for an office to have a delivery on a regular schedule, so you always have a full supply. However, if you have water delivered to your home, flexibility may be more important. For instance, you may want to skip a week if you are going on vacation – but you may need more water delivered around the holidays when you have more visitors than usual.

There are pros and cons to both of these types of delivery services. Typically, having a regimented routine delivery is more economical – as delivery services generally offer a set price. However, it can be inconvenient for some people who need to wait around for the delivery to arrive or who need to change their order.

Decide which type of ordering schedule will fit your life best and then look for a water delivery service that matches up.

Learn About Water Options

There are lots of different types of water you can have delivered – and not all waters are created equal.

Purified Water

Woman drink water after sport

Most delivery services will offer purified water, which undergoes a purification treatment process to remove any bacteria and contaminants from it. This type of water typically does not have a distinct taste to it and is recommended for areas where the tap water may be unclean.

Spring Water

You can opt for spring or glacier water, which is sourced from a natural water source in nature. This is entirely natural water that is clean enough to drink, but it is not run through a filtration process. This type of spring water may have a “taste” to it, depending on the mineral content.

Well Water

Some people prefer to purchase well water, particularly if they live in an area that does not have access to this type of water source. Wells are fed from underground lakes, and the water is typically rich with minerals – which can offer health benefits.

Other Beverages

Some delivery services offer more than just bottled water! You can have other beverages, such as tea, coffee, juice, and even soda, delivered along with your water bottles. This is extremely convenient for offices with lots of thirsty employees!

Research Water Sources

It is important to know where the water you are drinking comes from – especially if you live in an area with poor water quality.

Many cities will add chemicals to the water like chlorine and fluorine. If your water delivery service does not have information on their source, they may just be bottling the same water you could be getting from the tap! It is always better to choose a transparent delivery service about where they get their water and how it is purified and bottled.

Don’t Forget About Customer Service

Customer service is important for every business – especially water delivery. If you have any issues, questions, or need to change your order, you want to be sure that you can connect with someone at the company to help you.

You can give a company’s customer service a test by calling or emailing them before signing up for delivery. See how quickly they respond and notice the attitude and attentiveness they give your interaction. If you are left on hold or can’t seem to reach anyone, it could be a red flag.

Get All the Service Contract Details

Woman with clipboard receiving water delivery from courier

If you decide to go with a regular delivery service, chances are you will need to sign some sort of contract or payment agreement form. Be sure that you know all of the information on the service delivery and read the fine print before signing any paperwork.

Some companies may charge you fees for cancellations, early contract termination, or require you to stay locked in for a set period of time. This could turn into an issue should things change!

Look at Reviews

You might not think to look at online reviews for water delivery services, but you definitely should. This will give you more insight into the water quality, efficiency of the delivery service, and customer service assistance.

In addition to researching the reviews listed on their site, check out additional sources like Yelp and Facebook. You can also enter the business into the BBB website to see if there have been any complaints filed against the company.


The quality of the water you drink is crucial – there is no room for compromise. Having it delivered to your office or home can ensure that you consume clean, safe water every single day. Hopefully, these tips will help you during the process of choosing the best water delivery service.

If you are looking for a bottled water delivery service in the Santa Cruz and Santa Clara County area, consider delivery from Crystal Springs. We are a family-owned and operated business sourcing water from the Santa Cruz Mountains – and carefully tested for purity before bottling. We deliver clean spring water and other beverages to homes and offices. We also offer water filtration services.

If you would like to learn more about our delivery service options, please contact us today!